What's new in Nvolve
This update brings two significant additions to the platform, Digital Keypads for live group training sessions and a centralised Learning Inbox for training alerts and notifications. Alongside these sit a set of improvements for multi-site and multi-division organisations, together with administration, audit and reporting upgrades landing across all accounts from 4 October 2026.
The two updates worth a closer look
Two features stand out in this update, each aimed at a problem that comes up constantly in frontline training environments.
Live group training, without extra hardware
Digital Keypads brings live, interactive group training into Nvolve with no additional hardware required. An instructor runs questions from a desktop while learners respond in real time from their own mobile device, joining the session with a QR code or a short joining code.
Because each learner responds from their own device, a session does not depend on everyone being in the same room. Trainees can take part from different sites, different countries or different working situations, with selection-type answers gathered from wherever each person happens to be. Unlike previous keypad training methods, which needed a shared room and a set of handsets, Digital Keypads needs no classroom or gathering together of trainees, although it works just as well when a group does choose to train in person.
Response splits are visible to the instructor as they come in, with unanswered responses flagged clearly, and each learner sees their own competency assessment result on their device as soon as the session ends.
See it in action
Instructor runs the session from a desktop, learners respond from their own device.
One inbox for every training alert
Learning Inbox brings every outstanding training alert, status update and approval into a single, centralised view, tailored to multiple levels: Group Admin, Site Admin, and Manager. It sits behind the mail icon in the top navigation, next to the notification bell, or in its own Learning Inbox tab within the Learning section.
Group admins see every manager across the group or filter to a single site, then drill in and act. Site admins can open any manager's inbox directly, sign off on their behalf, and chase managers who have not logged in. Managers see what is overdue, expiring or in grace, and sign off training and approve procedures from the same screen. Employees see exactly what to do next, with a clear list of actions they can launch from one place.
Going live from 4 October, scoped to the Learning module, with other modules and event types following in later releases.
Learning Inbox on screen
Manager view
Group admin view
Built around how multi-site groups already work
Nvolve was built site-first, so reports, dashboards, work group management and procedure ownership have historically lived at site level. Four changes now bring the same structure to division and group level, so the platform mirrors the group, division and site hierarchy the business already runs on.
Browse by division
Group users no longer land on a flat list of every site. They can browse by division, open a division to see its sites, and move between divisions without backing out to the full list. The all-sites view is still there for anyone who prefers it.
Division-level compliance at a glance
A single filter switches the group dashboard between site-level and division-level compliance. At division level, every site rolls up into one row showing employee count, compliant and non-compliant figures, and the overall compliance rate.
Work groups show their level
Every work group now displays whether it sits at Group, Division or Site level, making it clear at a glance whether training will be distributed by the group or by the division.
Procedure ownership, resolved to a real person
The Procedure Owner field is now a searchable employee lookup at group, division and site level, rather than free text. Alerts, reminders and approvals reach the named owner directly, the same way they already do at site level.
Administration, audit and reporting improvements
A set of smaller changes, many of them raised directly by customers, tighten up compliance, administration and reporting across the platform.
See these changes for yourself
Digital Keypads and Learning Inbox are both going live on 4 October 2026, with Learning Inbox scoped to the Learning module. The remaining updates land across all accounts from the same date. Your Customer Success Manager is on hand for a walkthrough of anything new.
