Learning and Development, Logistics Industry, Skills Gaps

Logistics Industry Skills Crisis

5 Ways to Close Skills Gaps and Fast Track Training & Development

Supply chain managers everywhere are struggling with a critical shortage of talent. The demand for supply chain talent is at an all-time high and many companies are now recognising the importance of having skilled employees in this sector.

“A survey conducted by CILT as found that 54% of logistics businesses expect to see skills shortages by 2024,”

A survey conducted by CILT has found that 54% of logistics businesses expect to see skills shortages by 2024, with drivers, warehouse operatives and back-office vacancies the most urgent to fill. Many of these logistics businesses are also already facing serious skills gaps within their workforces.

The skills gap in the logistics industry is down to this sector having an older than average workforce. The average age of a haulage driver in the UK being 57 years old and 81% of managers in the industry being over 45 years old.

But there are several ways logistics companies can attract a new generation of talent while also closing the skills gaps within their workforces.

5 Ways to Close Skills Gaps and Fast Track Training & Development:

1. Blended Learning

Blended learning combines the benefits of classroom learning and e-learning. Employees in the logistics sector can undertake e-learning courses at their own pace while attending occasional real-time training sessions for a deeper understanding of the specific topic.

Blended learning can be ideal for topics that need a hands-on demonstration or practice. It is also ideal for an ageing workforce making the transition from traditional class-based learning to a digital approach.

Read how one of the World’s leading Co-packers,
IPS Culina, partnered with Nvolve to
Drive Learning & Development Transformation

2. Knowledge Transfer

Knowledge transfer is a practical method for sharing knowledge from one part of a business to another. A good knowledge transfer system is applied both in the company culture and in the business systems.

It is more than just communication between employees. It involves the circulation of information, ideas, tasks, processes, tools, documents, and more from employees knowledgeable in these areas, to employees who have gaps in this knowledge. This can take the form of employee coaching and training and development.

3. Document Control

Implementing a cloud-based document control system can save businesses in the logistics industry huge amounts of time and money. With a digital system, the number of documents such as training records and SOP’s that can be stored is limitless.

Documents can be eSigned using a tablet device in real-time and automatically saved and filed. Digital eSignatures can be collected, and multiple documents can be collected and approved at once, without needing to spend time and money on printing.

Having the correct signed documents on hand whenever they are needed ensures full compliance during audits.

4. Compliance

Many businesses in the logistics industry are still using excel spreadsheets to keep track of many processes, one example being the employee skills matrix for learning and development. Although spreadsheets are versatile, they are not the best option for keeping track of this.

This is time-consuming and very susceptible to error, which is detrimental during an audit.

These files are generally kept on local devices, which becomes messy when multiple files are shared on different devices across various sites. If several people are updating these sheets, it is easy to lose track of who has the latest version, resulting in no real-time insights.

To generate a report, all of these versions must be compiled into one single sheet. This is time-consuming and very susceptible to error, which is detrimental during an audit. Switching to a cloud-based learning management system with real-time reporting removes this risk.

5. Go Paperless

Employee’s waste more than four hours every week on paper-based tasks. It takes an average of 10 minutes to retrieve and refile a single paper document. Documents can be sent out only to return with signatures missing, resulting in more wasted time. Paper documents are also fragile and can be easily lost or damaged. Switching to a paperless system can save space, time and costs by having limitless digital versions of paper documents all available from one cloud-based platform.

Organisations in the logistics industry must have the processes in place that address the unique learning and development needs of their workforce. Implementing these 5 steps will help increase retention, improve skills and address any issues in a timely manner.

The old systems of paper-based training documents and Excel Spreadsheets do not work anymore. During an audit, the correct documentation needs to be on hand easily & it must be demonstrated that all employees have completed any necessary training.

The Solution: A Digital Learning Platform

A Digital Learning Platform provides real-time reporting on employee skills, e-learning, blended learning & e-sign all stored on the cloud and accessible at any time through desktop, tablet app or an employee mobile app. Nvolve is the digital platform that leading logistics organisations use to maximise the full potential of their workforce.

Our Learning and Development platform can streamline business procedures, enabling businesses and their workforces to adapt to the ever-growing demands of the consumer.

The platform allows employees to partake in collaborative learning, embark on bespoke training courses, and identify and overcome weak points.

As a result, the Nvolve LMS solution can help keep your business model fluid as new opportunities arise from the close in skill gaps and the increase in knowledge throughout the business.