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Friends First – Financial Services

 

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The Challenge

Friends First are a life assurance company who use a customised version of Nvolve’s Technology to confirm they are meeting their financial regulatory requirements.

As financial regulatory requirements have increased in recent years, Friends First realised they needed a technology solution to ensure thery remained compliant.

Peter Murphy, Head of Compliance and Regulatory Affairs at Friends First said:

‘We need to be able to do more than simply say we’re complying with rules and regulations but be able to prove it’.

The Solution

Friends First were looking for a solution that took much of the leg-work out of their compliance process, helping to eliminate the need to chase people for confirmation.

Nvolve Group worked with Friends First to develop a solution based on their existing technology and adapting it for the financial services sector.

Peter Murphy mentioned that:
‘What we got from Nvolve Group was a piece of technology that is very easy to use, very clean for the user and delivers to them an understandable piece of technology on their desktop.’

The customised solution developed by Nvolve, named Compliance Manager provides Friends First’s board with Management Information, which enables them to fully understand where they stand in relation to compliance risk.

Friends First compliance manager screenshot

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  • “What we got from Nvolve Group was a piece of technology that is very easy to use, very clean for the user and delivers to them an understandable piece of technology on their desktop.”
    Peter Murphy
    Head of Compliance and Regulatory Affairs
  • “The setup and delivery is seamless and the assessment/grading via Nvolve increases efficiency. Customer service is at a very high level and I would highly recommend to potential companies.”
    Thomas Grayland
    Assistant Manager, RE Resource Group